Legal

Service Policy

AI Tool Bazar is committed to providing customers with reliable digital products, AI tools, software subscriptions, and related online services. This Service Policy explains how our services are activated, delivered, supported, and maintained. By placing an order with AI Tool Bazar, you acknowledge that you have read and accepted this Service Policy.

Effective 14 August 2026

  1. 1Service Activation

    • Full payment must be received and verified before a service or subscription is activated.
    • After successful payment verification, the purchased service will normally be activated within 24 hours.
    • Activation may take longer in exceptional circumstances due to third-party platform delays, technical issues, verification requirements, or maintenance and service interruptions.
    • Customers should provide accurate information required for successful activation and delivery.

  2. 2Subscription Validity

    • Every subscription is valid only for the duration stated on the relevant product page or communicated to the customer at the time of purchase.
    • Once the specified validity period ends, the subscription will expire automatically unless the customer purchases a renewal.
    • Customers are responsible for checking the validity period of their purchased subscription.
    • Unused subscription time generally cannot be transferred, exchanged, or converted into cash.

  3. 3Service Delivery

    Depending on the product purchased, AI Tool Bazar may provide the service through:

    • Account access
    • Subscription activation
    • Voucher or activation code
    • Invitation or access link
    • Customer's own account
    • Another delivery method specified on the product page

    The exact delivery method may vary from product to product.

  4. 4Customer Support

    AI Tool Bazar provides customer support for genuine service-related issues.

    When contacting support, customers may be required to provide:

    • Order number or transaction details
    • Customer name
    • Purchased product
    • Payment confirmation
    • Screenshot or video of the issue
    • Relevant account or activation information, where applicable

    Providing complete information helps our support team investigate and resolve issues more efficiently.

  5. 5Technical Issues & Warranty

    If a purchased service includes a specific warranty period, the warranty will apply according to the terms stated with that product.

    A warranty period runs from activation or delivery, not from the day the subscription is first used, so customers should test a service as soon as it reaches them.

    Where a service issue is caused by AI Tool Bazar, we may, at our discretion, provide an appropriate solution such as:

    • Troubleshooting
    • Re-activation
    • Replacement
    • Alternative access
    • Extension of service
    • Another reasonable resolution

    Warranty does not automatically mean that every issue qualifies for a refund.

  6. 6Third-Party Services

    Some products offered through AI Tool Bazar may depend on third-party platforms, software providers, or service providers.

    Third-party services may experience:

    • Downtime
    • Maintenance
    • Policy changes
    • Account restrictions
    • Technical problems
    • Feature changes
    • Changes in pricing or availability

    AI Tool Bazar will make reasonable efforts to assist customers in such situations. However, we cannot guarantee uninterrupted operation or permanent availability of a third-party service that is outside our control.

  7. 7Customer Responsibilities

    Customers are expected to:

    • Provide accurate information during the purchase process.
    • Follow the applicable terms of the service provider.
    • Use the service only for its intended purpose.
    • Keep login credentials confidential where applicable.
    • Follow any usage limitations communicated at the time of purchase, including the device, screen, profile, or seat limit stated on the product page.
    • Avoid VPN or region-spoofing use on a region-locked subscription, unless the product page states that it is supported.
    • Immediately report genuine service issues to AI Tool Bazar Support.

  8. 8Prohibited Activities

    Customers must not:

    • Use the service for illegal or fraudulent activities.
    • Attempt to bypass security or usage restrictions.
    • Unauthorizedly share, distribute, or resell access.
    • Attempt to modify or interfere with the service.
    • Abuse, threaten, or harass customer support staff.
    • Provide false information in connection with an order or complaint.
    • Attempt to obtain a refund through fraudulent or misleading claims.

    Violation of these conditions may result in suspension or termination of service, subject to the applicable refund terms.

  9. 9Account & Access Security

    Where a service involves account access, customers are responsible for maintaining the security of their credentials.

    Customers should not disclose passwords, verification codes, or other security information to unauthorized persons.

    AI Tool Bazar will never knowingly request unnecessary confidential information from customers, and will never ask for a card PIN, CVV, or one-time password in a support conversation.

  10. 10Service Suspension or Termination

    AI Tool Bazar reserves the right to suspend or terminate a customer's service where there is reasonable evidence of:

    • Fraudulent activity
    • Unauthorized access
    • Abuse of the service
    • Violation of this policy
    • Violation of applicable third-party terms
    • Unauthorized resale or distribution

    Where appropriate, the customer may be contacted before action is taken.

  11. 11Service Changes

    AI Tool Bazar may update, replace, modify, or discontinue products or services when necessary because of:

    • Third-party changes
    • Technical requirements
    • Product availability
    • Security concerns
    • Business or operational reasons

    Where a significant change directly affects an active customer subscription, AI Tool Bazar will make reasonable efforts to provide an appropriate solution where possible.

  12. 12Refunds & Returns

    Refunds are governed separately by the AI Tool Bazar Return & Refund Policy, published on this website.

    Customers should review the Return & Refund Policy before completing a purchase.

    A service issue does not automatically guarantee a refund. AI Tool Bazar will first evaluate the issue and, where reasonably possible, attempt to provide a suitable solution.

  13. 13Customer Communication

    Customers should use the official AI Tool Bazar support channels for order-related complaints, technical issues, and service inquiries.

    Customers are encouraged to retain their payment confirmation and order information until their subscription expires.

    Please contact support before raising a chargeback or payment dispute with a bank or wallet provider. A dispute freezes the order and usually takes considerably longer than resolving the issue with us directly.

  14. 14Policy Updates

    AI Tool Bazar reserves the right to update this Service Policy when necessary.

    Any updated version may be published on the AI Tool Bazar website and will replace the previous version from its effective date.

  15. 15Acceptance of Policy

    By purchasing, accessing, or using a service provided by AI Tool Bazar, the customer confirms that they have read, understood, and agreed to this Service Policy and the applicable terms of purchase.

  16. 16Contact Information

    For questions about activation, delivery, or an ongoing service issue, please contact AI Tool Bazar Customer Support.

    • Website: aitoolbazar.com
    • Email: support@aitoolbazar.com
    • Phone: 03195879054
    • Office: E-11/1, Golra Sharif, Islamabad
    • Service: Digital Products & AI Subscriptions

Questions about this policy?

Ask before you buy — a real person answers, and nothing here is meant to be a surprise later.

Chat on WhatsAppsupport@aitoolbazar.com