Return & Refund Policy

All products and subscriptions sold by AI Tool Bazar are digital services. Because digital subscriptions are activated electronically, returns are generally not accepted after activation.

A refund request must be made within 5 minutes of payment. After 5 minutes, the payment is considered non-refundable.

No refund request is accepted after 1 hour, or once the product or subscription has been delivered or activated — whichever comes first.

The window opens the moment your payment is confirmed. Send the request to AI Tool Bazar Support on WhatsApp; the timestamp on your message is the time we go by.

If you wish to change your purchased product, you may request an exchange for another available product, subject to availability and any applicable price difference.

An exchange may be requested inside the 5-minute window as an alternative to a refund, and stays available after that window closes. Once 5 minutes have passed, an exchange is the only remaining option — the payment itself is no longer refundable.

Exchanges end where refunds do: no exchange is possible after 1 hour, or once the product or subscription has been delivered or activated.

A customer may be eligible for a refund in the following circumstances:

Outside the 5-minute window described above, refunds will generally not be provided when:

If a customer experiences an issue with an activated subscription, they should contact AI Tool Bazar Support as soon as possible. Where a warranty applies, its period runs from activation or delivery, so early reporting matters.

Our team will first attempt to resolve the issue through troubleshooting, replacement, or another suitable solution where possible.

Customers should not change the account's password, email, or recovery details before contacting support. Doing so usually makes the account unrecoverable and can end the claim.

Issues reported after the applicable warranty period has ended are not covered by the standard warranty. Where AI Tool Bazar is nevertheless able to assist, that assistance is provided at our discretion and subject to service charges.

In such cases a 25% service charge applies, together with charges for the number of days the subscription has already been used, calculated pro-rata against the plan's price and duration.

For example: on a 30-day plan, an issue raised on day 6 where a refund is agreed rather than a replacement would deduct the 25% service charge and 6 days of pro-rata usage from the amount paid. The figures for your own order are shown to you before anything is processed.

If a refund is approved, the refund will normally be processed through the payment method or process communicated by AI Tool Bazar.

Processing time may vary depending on the payment provider or bank, though an approved refund usually reaches the customer within 3 to 7 business days.

Refunds are issued to the buyer only, never to a third party. Where the original payment route cannot receive a refund, AI Tool Bazar will arrange an available bank or wallet route in the buyer's name; Easypaisa remains available only for domestic payments in Pakistan.

AI Tool Bazar reserves the right to investigate refund requests involving suspected fraud, false claims, misuse, or unauthorized transactions.

Providing false information or attempting to obtain a refund after successfully using a service may result in the customer's account or future orders being restricted.

Customers are asked to contact support before raising a chargeback or payment dispute with a bank or wallet provider. A dispute freezes the order and usually takes considerably longer than resolving the issue with us directly.

To request a refund, the customer should contact AI Tool Bazar Support and provide:

Subscriptions sourced on request through our custom-order service are covered by this same policy and by the warranty terms stated when the order is quoted.

Where a supplier does not allow an already-sourced item to be cancelled, this is stated in writing at the time the price is quoted, before any payment is made.

AI Tool Bazar reserves the right to update or modify this Return & Refund Policy when necessary. Any updated version will be published on the website.

By purchasing a product or subscription from AI Tool Bazar, the customer acknowledges that they have read, understood, and agreed to this Return & Refund Policy.

For refund requests or questions about this policy, please contact AI Tool Bazar Customer Support.